Terms of Service

What we do

Exterior and interior window cleaning, pressure washing, gutter cleaning, holiday lighting, permanent roofline lighting and landscape lighting, for homes, businesses and public buildings across Michigan's Eastern Upper Peninsula.

We are a locally owned family business and we are fully insured. We will send a certificate of insurance to anyone who asks before work starts.

SMS terms

By providing your phone number and ticking the SMS box on one of our forms, you consent to receive transactional and informational text messages from Colonel Zips about your account, your estimate, and your scheduled work. Consent is not a condition of purchase, and you can book work with us without ever ticking it.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Reply STOP to any message to stop receiving them. You will get one confirmation and nothing after that. Reply HELP for help, or call (906) 291-1601.

We do not share your mobile number or your SMS consent with third parties or affiliates for marketing. Where a subcontractor helps us deliver the service, such as customer support software, they receive only what they need to do that and may not use it for anything else.

Estimates

Estimates are free and carry no obligation. Cleaning work can be quoted from the instant quote tool on this site. Lighting work is measured on site first, because the price depends on the length of the runs, the number of gables and how we reach them, and any figure given without that measure would be a guess.

Whatever we quote, you get it in writing, with what it covers, before anything is booked.

Booking and scheduling

Once you accept a written estimate we put you on the schedule and confirm the date with you. Exterior work in the Upper Peninsula depends on weather, so a date can move; if it does we will tell you and agree a new one rather than simply not turning up.

Holiday lighting books up through the fall and installs run on dry days, so the earlier you are on the list the better your choice of dates.

Access to the property

For most exterior work you do not need to be home, as long as we can reach the areas being worked on. We will confirm what we need beforehand. For interior window cleaning and for anything that needs power or water from the building, somebody has to let us in.

Payment

The price and the payment terms are set out on your written estimate and confirmed before work starts. We will not invoice you for anything that was not on it, and we will not start work on a figure nobody has agreed.

If you need to cancel

Tell us as early as you can and we will move or cancel the job. Call or email; there is nothing to fill in. If a cancellation ever carries a charge, it will be written on your estimate before you accept it, never applied afterwards.

Our guarantee

If the work does not pass inspection, tell us and we come back out. That is the standard we sell on and it is the one we hold ourselves to.

Permanent lighting after it is installed

Permanent lighting is a product we install, not one we manufacture. The hardware carries whatever the manufacturer provides, and our own cover for the installation is set out on your written estimate. We will tell you which is which before you buy, and we will put it in writing.

Holiday lighting and your stored display

For seasonal displays, the installation, in-season upkeep, take-down and storage are all included in the quoted price unless your estimate says otherwise. Lights we store for you stay yours.

What is on this website

Prices, availability and the services listed here can change. Nothing on this website is a binding offer; the written estimate for your property is.

Some images on this site are illustrations or generated photographs used to show what a service looks like, and each one is captioned as such where it appears. They are never presented as photographs of our own completed work.

Getting hold of us

Colonel Zips, Gould City, Michigan. Call (906) 291-1601 or email [email protected]. A person answers both.